Effective Date: April 1, 2026
Last Updated: April 1, 2026
These Terms of Service ("Terms") govern the relationship between FootPrint Digital Solutions ("FootPrint," "we," "us") and the client ("you," "Client") for digital marketing services.
1. Services
FootPrint provides digital marketing services including Google Ads management, Google My Business optimisation, local SEO, landing page development, and related campaign management services as outlined in your signed Service Agreement.
2. Service Term
All services are provided on a month-to-month basis. There is no long-term contract or minimum commitment period beyond the current billing month. Either party may terminate the agreement with 30 days written notice.
3. Pricing and Packages
- Google Essential Package: $899/month management fee + $250 one-time setup fee
- Google Premier Package: $1,899/month management fee + $499 one-time setup fee
The setup fee is due with the first month's payment and is non-refundable once onboarding has commenced. Custom packages may be arranged by mutual agreement.
4. Payment Terms
- Invoices are issued 7 days before the billing due date
- Payment is due on the billing date specified in your agreement
- Payment is accepted via Stripe (credit card, debit card, or ACH)
- A friendly reminder is sent on the due date if payment has not been received
- Invoices unpaid 5 days past the due date are considered overdue
- FootPrint reserves the right to pause campaign management for accounts with overdue invoices
The management fee covers FootPrint's services only. Advertising spend (paid directly to Google) is separate and paid by the Client through their own Google Ads account.
5. Setup and Onboarding
The setup fee covers campaign architecture, tracking installation, account configuration, audience research, and an included virtual strategy consultation. Onboarding typically takes 5-10 business days from agreement signing.
6. Campaign Management
FootPrint will manage your advertising campaigns using best practices and industry expertise. We commit to:
- Ongoing campaign optimisation and monitoring
- Monthly performance reports with full transparency
- Responsive communication within 1 business day
- Dedicated account management
Results depend on factors outside FootPrint's control including platform algorithms, market conditions, competition, and ad spend levels. FootPrint does not guarantee specific lead volumes or conversion rates.
7. Cancellation
- Either party may cancel with 30 days written notice
- The Client is responsible for payment through the end of the current billing period
- Upon cancellation, FootPrint will provide full access to all campaign data and account ownership will remain with the Client
- The one-time setup fee is non-refundable
8. Pausing Services
Clients may request to pause their campaigns temporarily. During a pause, the monthly management fee is suspended. Reactivation is subject to availability and may require a reduced onboarding period.
9. Communications
By engaging our services, you consent to receive service-related communications via email and SMS, including invoices, campaign updates, lead notifications, and account alerts. You may opt out of SMS at any time by replying STOP or contacting us. See our Privacy Policy for details.
10. Intellectual Property
Ad copy, creative assets, and campaign strategies developed by FootPrint during the service period are the property of the Client. FootPrint retains the right to reference the engagement in case studies and marketing materials (without disclosing confidential data) unless the Client objects in writing.
11. Limitation of Liability
FootPrint's total liability for any claim arising from these services shall not exceed the total fees paid by the Client in the 3 months preceding the claim. FootPrint is not liable for losses resulting from platform policy changes, account suspensions by Google, or market conditions beyond our control.
12. Governing Law
These Terms are governed by the laws of the State of Florida, United States. Any disputes shall be resolved in the courts of Seminole County, Florida.
13. Contact
FootPrint Digital Solutions
Email: hub@footprintds.com
Phone: (813) 701-7323