Effective Date: April 1, 2026
Last Updated: April 1, 2026
FootPrint Digital Solutions ("FootPrint," "we," "us," or "our") is committed to protecting the privacy of our clients, prospective clients, and website visitors. This Privacy Policy explains how we collect, use, and safeguard your information.
1. Information We Collect
Information You Provide
- Contact information: name, email address, phone number, business name, and service area
- Business information: industry, website URL, current advertising spend, and marketing goals
- Payment information: processed securely through Stripe; we do not store credit card numbers
- Communications: emails, SMS messages, and consultation notes related to your account
Information Collected Automatically
- Email open and click tracking for service-related communications (invoices, proposals, reports)
- IP address and browser information when accessing the client portal
- Advertising campaign performance data from connected Google Ads accounts
2. How We Use Your Information
- To provide and manage digital marketing services on your behalf
- To send service-related communications including invoices, campaign reports, and account updates
- To send SMS notifications about new leads, invoice reminders, and important account alerts
- To evaluate and qualify prospective clients for our services
- To generate campaign performance reports and strategic recommendations
- To process payments and manage billing
3. SMS Communications
By providing your phone number and engaging our services, you consent to receive SMS messages from FootPrint Digital Solutions. These messages may include:
- New lead notifications and alerts
- Invoice and payment reminders
- Campaign status updates
- Account-related notifications
Message frequency varies. Message and data rates may apply. You may opt out of SMS notifications at any time by replying STOP to any message or by contacting us at hub@footprintds.com. Opting out of SMS does not cancel your service agreement.
We will never use your phone number for marketing to unrelated third parties. SMS is used solely for service-related communications.
4. Information Sharing
We do not sell, rent, or share your personal information with third parties for marketing purposes.
We may share information only with:
- Service providers: Stripe (payments), Resend (email delivery), Twilio (SMS delivery), Google (advertising) — solely to provide our services
- Legal compliance: when required by law, court order, or government regulation
5. Data Security
We implement industry-standard security measures to protect your information, including:
- Encrypted data transmission (SSL/TLS)
- Secure password hashing (bcrypt)
- Role-based access controls for team members
- Regular security audits and access logging
6. Data Retention
We retain your information for the duration of our service relationship and for a reasonable period thereafter for record-keeping and legal compliance. You may request deletion of your data by contacting us.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal obligations)
- Opt out of SMS communications
8. Contact Us
For questions about this Privacy Policy or to exercise your rights:
FootPrint Digital Solutions
Email: hub@footprintds.com
Phone: (813) 701-7323